Question 1

💡 What does PWRChoice do?

Accepted Answer

PWRChoice monitors the energy market and helps you switch to the best available electricity rates from reputable suppliers, without interrupting your service. We handle the hard work so you can enjoy lower bills, hassle-free.

Question 2

💸 Will I really save money?

Accepted Answer

Yes! Our goal is to consistently find and secure lower rates than what you're currently paying. While savings vary by market and timing, most customers notice a significant reduction on their electric bills.

Question 3

🔌 Will my utility provider change?

Accepted Answer

No. Your utility company will remain the same. They’ll continue to deliver power to your home, maintain lines, and send you your bill. The only thing that changes is the supplier listed on your bill, and your lower rate.

Question 4

📝 Do I have to sign a long-term contract?

Accepted Answer

Nope! Our service is month-to-month, and there’s no long-term commitment. You’re free to cancel anytime.

Question 5

📉 How does the switching process work?

Accepted Answer

We compare the available suppliers and rates in your area. Once we find the best option, we handle the enrollment process for you. You’ll receive a notification once your new rate is active.

Question 6

🧾 Will I get a separate bill?

Accepted Answer

No, you’ll continue to receive one bill from your utility company. You’ll just notice a different supplier listed and a new, often lower rate applied.

Question 7

🔍 What if I want to change or review my rate later?

Accepted Answer

We continuously monitor the market for better deals. If we find one, we’ll notify you and handle the switch. You're also free to request a rate review anytime.

Question 8

📧 Do I have to check in often or do anything on my end?

Accepted Answer

Not at all! We’ll keep you in the loop whenever we make a change. If you’d prefer fewer updates, just let us know—we’ll tailor the communication to your preferences.

Question 9

🖼️ Why do you need a photo of my bill?

Accepted Answer

A recent utility bill helps us verify your account, ensure accuracy in switching, and avoid any delays. It also confirms your current rate so we can show you your savings clearly.

Question 10

🔒 Is my payment secure?

Accepted Answer

Yes, 100%. All payments are securely processed through Wix’s trusted payment system, which is encrypted and PCI-compliant to ensure your data stays safe.

Question 11

❓Still have questions?

Accepted Answer

We’re happy to help! Email us anytime at support@pwrchoice.com and one of our team members will get back to you shortly.

Frequently Asked Questions